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FAQs

Welcome to the Prides FAQ section! Here are answers to some common questions to help you shop with confidence.

1. How do I place an order?

Browse our products, add items to your cart, and proceed to checkout by providing your shipping and payment details.

2. What payment methods do you accept?

We accept major credit cards, PayPal, Apple Pay, and Google Pay.

3. How long will it take to receive my order?

Orders are processed within 1–3 business days. Shipping usually takes 4–8 business days within the U.S.

4. How can I track my order?

Once your order ships, you’ll receive an email with a tracking number and a link to track your package.

5. What is your return policy?

You can return most items within 14 days of delivery if they are unused and in original packaging. See our Return and Refund Policy for full details.

6. Can I cancel or change my order?

If your order hasn’t shipped yet, contact us as soon as possible. Once shipped, we cannot modify or cancel the order.

7. Do you ship internationally?

Currently, we ship only within the United States.

8. How can I contact customer support?

Email us at shopprides76@gmail.com or call 703-849-9400 during business hours.

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